XOG Read Failing - Cloud Operation was Unsuccessful
book
Article ID: 206077
calendar_today
Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
When trying to perform a XOG read on Projects the following error is received:
"Failed to retrieve response document
java.io.IOException: The cloud operation was unsuccessful"
Environment
Release : 15.7.1
Component : CA PPM APPLICATION
Resolution
The problem was caused by the length of the path involved in calling XOG. The XOG files were copied to a folder on the root of the hard drive, and then the failures stopped.