DWH portlet shows Duration in red and Is Not Updating the Load End Date

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

The Data Warehouse Audit portlet shows Duration in red and Is Not Updating the Load End Date

STEPS TO REPRODUCE:
1. Run the Load DWH and wait for its completion
2. Navigate to Administration -> Security and Diagnostics -> Data Warehouse
3. Look at the "Data Warehouse Audit" portlet
4. Sort by 'Load End Date'
5. Review the 'Duration' column.

Expected Results:
They should not be any negative results as the job completed.

Actual Results:
There are negative times showing.

Environment

Release : 15.8

Component : CA PPM SAAS APPLICATION

Cause

DE59307

Resolution

This is has been reported to Sustaining Engineering to be investigated