DWH portlet shows Duration in red and Is Not Updating the Load End Date

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Article ID: 206053

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

The Data Warehouse Audit portlet shows Duration in red and Is Not Updating the Load End Date

STEPS TO REPRODUCE:
1. Run the Load DWH and wait for its completion
2. Navigate to Administration -> Security and Diagnostics -> Data Warehouse
3. Look at the "Data Warehouse Audit" portlet
4. Sort by 'Load End Date'
5. Review the 'Duration' column.

Expected Results:
They should not be any negative results as the job completed.

Actual Results:
There are negative times showing.

Cause

DE59307

Environment

Release : 15.8

Component : CA PPM SAAS APPLICATION

Resolution

This is has been reported to Sustaining Engineering to be investigated