We are trying to create new columns in Web Screen Painter, and when we try to Save and Publish, it always gives us the following authorization error message:
web:wsp 1044 ERROR wsp_backend.c 6482 Error in checkin_done in Wsp_Column orgx.z_org_num:1: INVALID AHD03117: Your current role does not have UPDATE_GLOBAL authorization, so you cannot update public object Web Screen Painter Column z_org_num
We get this error in WSP when logged in as the ServiceDesk user. The ServiceDesk contact has Administrator access_type; the ServiceDesk contact and the Administrator access_type have Administrator as the default role.
This error could happen in a multi-tenancy environment when the ServiceDesk contact is not associated to the Service Provider tenant.
After you install the multi_tenancy option, you must create the Service Provider Tenant. The ServiceDesk contact is then automatically associated with the Service Provider tenant.
If you set the multi-tenancy option and you try to create a new column (WSP) before the Service Provider tenant has been created, you will get the error message when you try to save and publish the new column.