Unable to set passwords policies in EEM

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Article ID: 205992

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

Trying to set a global user lockout parameter in EEM:

But the option is not available:

Cause

If you have integrated EEM with LDAP your global management options are limited.

From the docset:

Reference from an External Directory

Specifies that the global users and global groups data is referenced from an external LDAP directory. Using this configuration, you can retrieve global users and global groups from an external LDAP directory to perform the following tasks:

Authenticate users

Assign access permissions to CA Embedded Entitlements Manager application policies

You cannot manage the global users and global groups, manage passwords, or password policies.

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Manager

All supported EEM versions.

Resolution

Set your password management policies in LDAP.

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/other/Embedded-Entitlements-Manager/12-6/configuring/ca-eem-server-user-stores-configuration.html

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