Error 'Unable to create connection ... Reason: Login failed due to client TLS version being less than minimal TLS version allowed by the server' when scanning SQL Azure database with TLS 1.2 enforced
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Error 'Unable to create connection ... Reason: Login failed due to client TLS version being less than minimal TLS version allowed by the server' when scanning SQL Azure database with TLS 1.2 enforced

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Article ID: 205945

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Updated On:

Products

Data Loss Prevention Network Discover

Issue/Introduction

When attempting a Network Discover database scan of a SQL Azure instance with TLS 1.2 enforce, the following error is returned in the FileReader logs, and is also displayed in the Scan Status page in the Enforce Console:

 "Unable to create connection: jdbc:jtds:sqlserver://<fqdn>:1433/<InstanceName>, Reason: Reason: Login failed due to client TLS version being less than minimal TLS version allowed by the server"

Environment

DLP 15.x

Cause

This is caused by the default jTDS driver version 1.2.2 not supporting TLS 1.2.

Resolution

  1. Download a Microsoft JDBC driver that supports JRE 8 and TLS 1.2 Microsoft JDBC
  2. Copy the jdbc jar file to the jdbc directory on the discover server:
    [Windows] C:\Program Files\Symantec\DataLossPrevention\DetectionServer\<version>\Protect\lib\jdbc
    [Linux] /opt/Symantec/DataLossPrevention/DetectionServer/<version>/Protect/lib/jdbc
  3. Edit the sqldatabasecrawler.properties file:
    [Windows] C:\Program Files\Symantec\DataLossPrevention\DetectionServer\<version>\Protect\config\sqldatabasecrawler.properties
    [Linux] /opt/Symantec/DataLossPrevention/DetectionServer/<version>/Protect/config/sqldatabasecrawler.properties
  4. Update the following parameters:

    # Microsoft SQL Server
    driver_class.sqlserver = com.microsoft.sqlserver.jdbc.SQLServerDriver 
    driver_subprotocol.sqlserver = jdbc:sqlserver
    driver_table_query.sqlserver = SELECT  table_schema + '.' + table_name FROM INFORMATION_SCHEMA.TABLES
    driver_row_selector.sqlserver = SELECT TOP {2} {1}  FROM {0}
    driver_jar.sqlserver = mssql-jdbc-8.4.1.jre8.jar
    quote_table_names.sqlserver = true
  5. From the Enforce Console navigate to Manage -> Discover Scanning -> Discover Targets -> New Target -> SQL Database.
    1. On the Scanned Content tab, provide credentials and configure the content root using the following syntax:

      sqlserver://<fqdn>\<instancename>:<port>