Export to Excel does not export Range Descriptions

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Article ID: 205939

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

The Export to Excel option on a custom portlet does not export the Range Description. The Range Description option on a field is being used as a way to display both the Image and 'name' of the lookup value on the list view. The 'name' that is displaying on the portlet is not the actual name, but the Range Description. However, when exporting this to Excel, Excel shows the Image and lookup code instead.  

Cause

Caused by DE59268

Environment

Release : 15.8.1

Component : CA PPM STUDIO

Resolution

DE59268 is currently under review by engineering for a resolution.

Additional Information

Also see KB205938: NSQL Portlets not bringing up Image for Lookup Attribute