High CPU on caxcgsrv listener with XCOM for Windows
Article ID: 205937
XCOM Data TransportXCOM Data Transport - WindowsXCOM - SUPPORT
A large batch of data is being processed. The caxcgsrv.exe xcom listener process is taking high CPU impacting production SLA.
Release : 11.6 17010
Component : CA XCOM Data Transport for Windows
MS Windows 2012 server.
Hardware needed to be upgraded.
After increasing the number of CPUs on the server in question from 2 to 8 CPUs this hardware change made the server CPU usage drop from 100% to around 15%. With this change, the CPU bottleneck has been removed.
A 70% increase in activity most likely caused the high CPU.