wasp 20.3 probe failed to start

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Article ID: 205919

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

While upgrading UIM from 8.51 to 9.02 and the 9.02 to 20.3 gives message wasp Probe failed to activate.

 

Environment

UIM 20.3

Component : UIM - INSTALL

Resolution

Follow the below step:-

1 - Correcte the path to certificate.pem in the robot.cfg on the UMP robot from:

E:\Nimsoft\security\certificate.pem


2 - Deactivate and Activate wasp but problem is still there.

3- renamed work folder to something else.

go to webapps folder

Move all sub folders to somewhere else.

DO NOT REMOVE .war files

4-  Delete the C:\Windows\Temp\liferay 

5- Deactivate & Activate the wasp probe