NFA views missing from dashboard

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Article ID: 205909

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

I created a dashboard and two views that I added to the dashboard configuration are not seen after I save the dashboard.  The views are "Interface Over Threshold" and "Routers with the Most Flow Traffic"

"Connection Refused" messages were seen in the DMService.log for the NFA data source

After turning off view suppression we saw the views

 

Cause

CA NFA RibSource service was down on the NFA system

Environment

DX NetOps Performance Management 19.3

Resolution

Simply restart the CA NFA RibSource service on the NFA server.  After that the views will show as expected