OC Console account admin not found - Page Not found

Products

• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• NIMSOFT PROBES
• DX Infrastructure Management

Issue/Introduction

When logging in to a secondary OC server, we are unable to reach the account admin page giving the following error:

Environment

Release : 20.3

Component : UIM - OPERATOR CONSOLE

Resolution

Open Wasp probe configuration to see if all packages are installed on this secondary OC as well, you may compare it with working OC wasp and deploy missing packages