JobType for XXXXXXX not found

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Article ID: 205883

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Updated On:

Products

Automic Automation Intelligence

Issue/Introduction

In the jaws.log file, the following type of error is seen intermittently.

JAWS log: 2020-12-04 05:59:20,386 ERROR [AutosysToJawsJobConverter] JobType for XXXXXXX not found

Cause

There are a few AutoSys job types that have been added in recent service packs that are not yet known to AAI. When AAI pulls over one of these job types, it will print the error in the jaws.log. As of the time this document was written, these AutoSys job types are unknown to AAI...

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Environment

Release : 6.0.2

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Resolution

When AAI pulls in an AutoSys job that is one of the unknown job types, it still stores it like any other job and it will factor into job stream processing. The only impact is that the job is marked with "UNKNOWN" for the job type. Future AAI releases will have these job types added.