Process (create event) not triggered in Modern UX

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Article ID: 205845

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Modern UX - Creating a project from Grid does not trigger Create event Processes

STEPS TO REPRODUCE:
1. Create a new process (Administration -> Processes -> New)
2. In the "Objects" tab, provide "Object Type" = "Project"
3. In the "Start Options", provide the following:
 a. "Start Option" as "Auto-start"
 b. "Start Event" as "Create"
 c. "Start Condition" as "1 == 1"
4. Tie the "Start Step" to "Finish Step". Validate and Activate the process

5. Navigate to the Modern UX. Click on "Projects". Choose the "Grid" layout
6. Click on the + sign at the left top corner. A new blank row gets inserted into the grid
7. Fill in the details. Auto Save will happen to create the project
8. Navigate to Classic UX -> Administration -> Processes -> Initiated Processes (tab). Look for the process defined in Step 4

9. Navigate to the Modern UX. Click on "Projects". Click on "New From Template"
10. Choose a template, provide a Project name, and click on "Create"
11. Navigate to Classic UX -> Administration -> Processes -> Initiated Processes (tab). Look for the process defined in Step 4

Expected Result: Process defined in Step 4 is observed to have been triggered in Steps 8 and 11
Actual Result: Process defined in Step 4 is observed to have not been triggered in Step 8.

Cause

This is caused by DE54568

Resolution

This currently being analyzed by Engineering