SPC-OCC-10747: Error capturing configuration for host: Default TFTP Directory does not exist or SPECTRUM doesn't have permission to access it.

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Article ID: 205816

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

We received the following error when trying to capture a device configuration using NCM.

Capture Error:

SPC-OCC-10747: Error capturing configuration for host:

Default TFTP Directory does not exist or SPECTRUM doesn't have permission to access it.

Cause

The tftp directory configured in the Configuration Manager -> TFTP Configuration view was not read/write accessible by the Spectrum user. 

Environment

Release : Any

Component : Spectrum Core / SpectroSERVER

Resolution

Ensure the TFTP directory that is configured in the Configuration Manger -> TFTP Configuration sub-view is read/write accessible by the Spectrum user and re-run the NCM capture.