WSTOMSCT ABEND U4038

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Article ID: 205782

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Updated On:

Products

CA Endevor Software Change Manager (SCM) CA Endevor Software Change Manager - ECLIPSE Plugin (SCM)

Issue/Introduction

Start Endevor Web Service Tomcat and get ABEND U4038 

IEF450I NVTOMSTC NVTOMSTC - ABEND=S000 U4038 REASON=00000001

PSW AT TIME OF ERROR  078D1400   ADB015D2  ILC 2  INTC 0D              
    ACTIVE MODULE           ADDRESS=00000000_2DA38000  OFFSET=000C95D2   
    NAME=CEEPLPKA                                                        
    DATA AT PSW  2DB015CC - 00181610  0A0D58D0  D00498EC                 
                                 

Cause

CEE3501S The module libjvm.so was not found.                                   
          From entry point JzosVM::initializeVMArgs() at compile unit offset +00000094 at entry offset +00000094 at 
          address 2DA0620C.      

JVM can't be found at the defined JAVA_HOME location, JVM initilization failure is the root cause of the Abend in Tomcat.                                                

Environment

Release : 18.1

Component : Endevor Web Services

Resolution

Update JAVA_HOME setting in ENWSInstallOptions.properties and resinstall web services.