Unable to Create maintenance schedule on OC 20.3.1 and 20.3.2 after upgrade

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Article ID: 205764

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Unable to create New Maintenance or edit old maintenance window in upgraded OC 20.3.1/20.3.2 even using administrator account.

 

Cause

permissions issue, 20.3 files are not updated properly during upgrade from 9.x to 20.x.

Environment

Release : 20.3

Component : UIM MAINTENANCE MODE

Resolution


Steps performed:

1. verified that these two permissions are present in base_acls.cfg file.(Path from primary hub: C:\Program Files (x86)\Nimsoft\probes\service\distsrv\base_acls.cfg file)

2. From IM run probe utility for distsrv probe.

3.Select, probe commandset = set_acl_init and value =base_acls.cfg and play

4. Then logout and login from OC and test 

5. successfully can add maintenance schedules