DCS Agent unable to communicate with DCS Management Server

Products

• Data Center Security Server Advanced

Issue/Introduction

DCS Agent is failing SSL connection. When you execute sisipsconfig.sh -t the following error is reported  

" Could not connect to server: CURLE_SSL_Connect_Error. Generic SSL Connection error"

 

Environment

Release : DCS 6.8.x

Component : DCS Agent 

OS: RHEL

Cause

Proxy was enabled on the affected server and DCS requires direct SSL communication. 

 

Resolution

Add proxy exclusion for DCS Management Server Hostname/IP this will resolve the communication issue. 

Proxy exclusion no_proxy variable can be configured in /etc/environment with the syntax below:

export no_proxy=<DCS_MAN_IP>

Where<DCS_MAN_IP> is the DCS Management Server IP.