OC console is accessible but home page not loaded (just spinning)

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Article ID: 205719

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

OC console is accessible but home page not loaded (just spinning)

Environment

Release : 20.3

Component : UIM - OPERATOR CONSOLE

Resolution

  • edit wasp (raw configure) on each OC machine and add the cabi path to the setup section 'cabi=/domain/hub/robot/cabi'
  • edit cabi (raw configure) on the cabi server and set the cabi_url path under setup 'http://:80/cabijs'
  • deactivate, activate cabi
  • stop wasp on all OC servers and cabi server
  • delete the ../wasp/work directory from each machine
  • delete the ../wasp/webapps/cabi directory from each OC machine
  • activate wasp on all servers