We are seeing different hostnames on Authminder admin console

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Article ID: 205693

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Updated On:

Products

CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort) CA Strong Authentication CA Rapid App Security CA Risk Authentication CA Advanced Authentication

Issue/Introduction


We are using authminder 9.1 version and on admin console we can see incorrect hostnames for riskauth and casemangement server. However, if we check on database we see correct hostnames of riskminder and casemanager in ARRFINSTANCES table.

Due to this we are not able to run refresh etc operations on admin console as they are not directing to correct riskauth server.

Environment

Release : 9.1

Component : AuthMinder(Arcot WebFort)

Resolution

Do the below steps :

1. In ARADMINMAP Table  - Do search in DB script - There will be 7 to 8 entries.

2. Truncate table ARADMINMAP Table 

3. Do a Insert into "ARADMINMAP Table" - From the DB script folder - out of the box and do a search for ARADMINMAP Table, what ever Insert statements you find run the Insert commands for those, 

4. Post the above steps, test the use case