OneClick Login Fails Immediately without Prompting For User and Password - Authorization Failure

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Article ID: 205666

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Updated On:

Products

CA Spectrum

Issue/Introduction


Accessing the OneClick Web Page immediately fails without prompting for user credentials.

 

Environment

Release : 10.4.2.1 (20.2.3)

Component : Spectrum OneClick

Resolution


The problem was found to be caused by an internal Company Browser Policy. This was causing
an immediate authorization failure. 

Additional Information


This was found on both  Chrome and Edge Chromium. This could likely happen on other browsers with similar settings

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