Cannot pass PBA post upgrade to SEE 11.3

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Article ID: 205631

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

After Windows 10 upgrade, SEE 11 presents as the bootguard autologon isn’t working.  Instead, Windows is looking for the OS drive, finding a raw drive instead, and then rebooting because it can’t use the drive. 

Issue occurs after Windows upgrades and is very random and rare occurring in 10-15 machines out of 1,000

Cause

Being investigated by development.

Environment

SEE Version Tested: 11.3 MP1HF1/HF2
SEE Version Affected: 11.3 MP1

Windows 10

 

Resolution

Development is currently investigating the issue.  This KB will be updated when the final resolution is found.