NFA Custom Reports when sent via email come in GMT time

book

Article ID: 205625

calendar_today

Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

The timestaps inside of emailed PDF Custom Reports is always GMT

All system settings are in CDT. And all custom report settings are in CDT. When viewing the custom report it shows CDT. Only after it is emailed does it show in GMT time.

 

Environment

Release : 10.0.5

Component : NQRPTA - REPORTERANALYZER

Resolution

As on NFA 10.0.5, NFA is using the timestamp of the user called "admin" inside of e-mailed Custom Reports PDF files.

So, to change the timestamp included in the PDF files, edit the "admin" user to change its timestamp, then re-run the Custom Report.