No NFA Flows & Files Collecting In Staging Directory

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Article ID: 205611

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

No NFA flows when viewing the protocol reports in DX NetOps.  It is also observed the .FLT files are collecting in the ../Reporter/Datafiles/Input/STaging directory.

 

Environment

Release : 10.0

Component : NQRPTA - REPORTERANALYZER

Resolution

As a work around you can try the following: 


Delete all files from:
x:\CA/NFA\Netflow\datafiles\nfminput
x:\CA\NFA\REPORTER\datafiles\input 
x:\CA\NFA\REPORTER\datafiles\input\staging
Then restart the NFA pump service

If the above has been performed and continue to face the same symptoms, then please consider upgrading to NFA 10.0.5 (aka DX NetOps NFA 20.2.5) as it now handles faster processing of .FLT files.