Unable to install PAMSC -- /tmp/pre_install/getvar.sh: Permission denied

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

Unable to install PAMSC 

rpm -Uvh CAeAC-1410-0.1494.x86_64.rpm
Preparing...                          ########################################
Updating / installing...
CAeAC-1410-0.1494                     ########################################
/opt/CA/PAMSC/install_base: line 5640: /tmp/pre_install/getvar.sh: Permission denied
This platform is not supported.
cat: /tmp/lang.eac: No such file or directory

Environment

Release : 14.1

Component : PAM SERVER CONTROL ENDPOINT UNIX

Cause

The problem is that the default /tmp directory is mounted with noexec option. This will not allow our getvar.sh script to execute from the temp folder.

Resolution

Use the customize_eac_rpm -t tmpdir [-d pkgdir] rpm_file  where -t  is set to a temporary folder which can be used instead of the default temporary directory.