AIX robot does not auto start when server is rebooted
Article ID: 205542
Updated On:
Products
Issue/Introduction
The Nimbus services on AIX Server do not auto start when the server is rebooted
Environment
Release : 8.x, 9.x, 20.x
Component : UIM - ROBOT_AIX
Cause
There could be different causes like (a) the startup script has not been added (and/or) (b) the environment variables have not been set/recognized
Resolution
Note:
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If robot was installed using nimldr utility, the startup script would be found in /etc/rc.tcpip
If robot was installed using ADE (automated_deployment_engine), the startup script would be found in /etc/inittab
First verify the below commands to start and stop the robot respectively on AIX Server are working:
/usr/bin/startsrc –s nimbus
/usr/bin/stopsrc –s nimbus
Assuming the robot was installed using nimldr utility and:
(i) if the above commands to start and stop the robot work fine, please refer Section A
(ii) if the above commands to start and stop the robot do not work fine, please refer Sections B and C respectively
---Section A----
The /etc/rc.tcpip should contain the below entry to auto start nimsoft services when the Server reboots:
nimbus:2:respawn:/usr/bin/startsrc -s nimbus
If the above entry is not present, run the below Nimbus service script as root user on AIX server:
/opt/nimsoft/install/service-ctrl.sh enable
The above command should add the entry in startsrc. Run the above command and verify /etc/rc.tcpip contains the entry:
nimbus:2:respawn:/usr/bin/startsrc -s nimbus
Schedule downtime, reboot the AIX server and verify the Nimbus services start with the AIX server.
If the Nimbus services still don't start, refer sections B.
---Section B----
Edit and run the RobotConfigurer.sh file as described in the resolution section of the below technical document:
https://knowledge.broadcom.com/external/article?articleId=130864
After following the above technical document, if /etc/rc.tcpip does not contain the below entry:
nimbus:2:respawn:/usr/bin/startsrc -s nimbus
Repeat steps of ---Section A----:
Schedule downtime, reboot the AIX server and verify the Nimbus services start with the AIX server.
If the Nimbus services still don't start, refer section C.
---Section C----
The other workaround would be to add the following line in the file /etc/rc.tcpip to start robot automatically when the Server restarts:
nimbus:2:respawn:/usr/bin/niminit start
Additional Information
Similarly, to start and stop the Nimbus services, assuming robot is installed in default path /opt/nimsoft, you could also run the below commands respectively:
cd /opt/nimsoft/bin/
To stop Nimbus:
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./niminit stop
To start Nimbus:
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./niminit start
Please refer the following documents for further Reading:
https://knowledge.broadcom.com/external/article/47132/how-does-an-aix-robot-start-at-reboot.html
https://knowledge.broadcom.com/external/article/14487/what-are-the-commands-necessary-for-sudo.html
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