Email notification is stopped still getting email alerts for logmon probe

Products

• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• NIMSOFT PROBES
• DX Infrastructure Management

Issue/Introduction

We have stopped email notification for the logmon probe but we are still getting email notifications being sent to the user. 

Cause

- nas profile(s)

Environment

Release : 9.0.2

Component : UIM - EMAILGTW

Resolution

There were three nas AO Profiles with action of EMAIL that were still activated which included logmon as a filter. Once the customer checked it they were able to reconfigure/disable the nas AO profile.