Email notification is stopped still getting email alerts for logmon probe

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Article ID: 205531

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

We have stopped email notification for the logmon probe but we are still getting email notifications being sent to the user. 

Cause

- nas profile(s)

Environment

Release : 9.0.2

Component : UIM - EMAILGTW

Resolution

There were three nas AO Profiles with action of EMAIL that were still activated which included logmon as a filter. Once the customer checked it they were able to reconfigure/disable the nas AO profile.