Data not seen in CAPC after NFA upgrade

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Article ID: 205517

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

 

 

Upgrade from NFA 10.0.4 to 10.0.5 

Data not seen in CAPC after upgrade of NFA server

 

Environment

Release : 10.0.5

CAPC: 3.7.14

Component : NETWORK FLOW ANALYSIS ANOMALY DETECTOR

Resolution

Observed the Ribsource service was not running

CAPC DMservice.log

Caused by: java.net.ConnectException: ConnectException invoking https://xxxxxxx:8681/NFARS/ribsource/rib/soap?wsdl: Connection refused (Connection refused)
 at sun.reflect.GeneratedConstructorAccessor11982.newInstance(Unknown Source)
 at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
 at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
 at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.mapException(HTTPConduit.java:1453)

NFA rib-wrapper log

INFO   | jvm 1    | 2020/12/22 00:09:17 | Caused by: java.lang.IllegalArgumentException: java.io.IOException: The filename, directory name, or volume label syntax is incorrect
INFO   | jvm 1    | 2020/12/22 00:09:17 |  at org.eclipse.jetty.util.ssl.SslContextFactory.setKeyStorePath(SslContextFactory.java:656)
INFO   | jvm 1    | 2020/12/22 00:09:17 |  ... 25 more
INFO   | jvm 1    | 2020/12/22 00:09:17 | Caused by: java.io.IOException: The filename, directory name, or volume label syntax is incorrect
INFO   | jvm 1    | 2020/12/22 00:09:17 |  at java.io.WinNTFileSystem.canonicalize0(Native Method)
INFO   | jvm 1    | 2020/12/22 00:09:17 |  at java.io.WinNTFileSystem.canonicalize(WinNTFileSystem.java:428)
INFO   | jvm 1    | 2020/12/22 00:09:17 |  at java.io.File.getCanonicalPath(File.java:618)
INFO   | jvm 1    | 2020/12/22 00:09:17 |  at java.io.File.getCanonicalFile(File.java:643)

Resolution 

1. Download the script from the link below to your NFA Console server and unzip the file.

     ftp://ftp.ca.com/pub/netqos/supporttools/Scripts/ApplyHTTPS.zip



2. Right click the .exe file and select "Run as Administrator".

Apply Option 1 / Then Option 4 for Post-upgrade /Automatic re-apply certificate 

After this ribsource service was active and not stopping and

After running full synchronization with CAPC can now also see the NFA  flow data in CAPC

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