Detections are no longer occurring on Windows servers after upgrading to DLP 15.7 MP2

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Article ID: 205513

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Updated On:

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Issue/Introduction

After upgrading to DLP 15.7 MP2 incidents are no longer being detected. You will see the following in the Detection Trace logs.

Expected:

Actual:

 

Cause

This is caused by a failure of the Windows installer package to replace existing DLLs with newer versions that lack dependency on a legacy runtime studio package.

Environment

DLP 15.7 MP2

Resolution

A new package for 15.7 MP2 has replaced the old one, and is published at the Download Portal.

The new package contains a required hotfix for customers who have installed 15.7 MP2, which will apply the updates necessary to remove dependency on the legacy runtime package.

For details, see this advisory: DLP 15.7 MP2 Required Hotfix for Windows.

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