ETL has been captured, when attempting to view any report, we see no available report to choose from in the drop down
When following https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-governance/14-2/administrating/Enterprise-Reporting/integration-with-jasperreports-server-for-reporting.html we get an error "Reports Loaded to the Report Server successfully. but errors while updating datasource. Please follow the documentation for updating datasource manually"
Authentication broken between IG and Jasper.
Release : 14.x
Component : GovernanceMinder(Role & Compliance Manager)
Follow steps under "Regenerate a Token to Authenticate CA Business Intelligence JasperReports® Server" from https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-governance/14-2/administrating/Enterprise-Reporting/integration-with-jasperreports-server-for-reporting/Regenerate-a-Token-for-Authentication.html
For vApp, copy the 2 files ig.properties and ig.jks from
to Jasper report server under
Then restart Jasper to view reports.
If the step above does not resolve the error in vApp, copy the JasperKeyGen folder from any IM admin tool instance to vApp and follow the steps above to regenerate the token.