Jaspersoft 502 Bad Gateway error when running report

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Article ID: 205412

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Few users had reported that they have problem running particular reports in TIBCO JasperReports

Cause

load balancer idle session timeout setting is not long enough to handle large report execution thus triggered the 502 gateway error.

Environment

Release : 15.8

Component : CA PPM APPLICATION

Resolution

Limit the data by selecting more parameters