ERROR: "Can’t connect securely to this page" OM WEB VIEWER 12.1
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ERROR: "Can’t connect securely to this page" OM WEB VIEWER 12.1

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Article ID: 205398

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

The error message states: 

This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.
also
CAS9899I - TLSv1.0, TLSv1.1 and TLSv1.2 are enabled in the CCISSL task.

TLS 1.0 and TLS 1.1 were disabled, but still able to connect after that.

The settings on mainframe for CCISSL are PROT=TLS, UNSECON=NONSSL, CERT='CCI'
Parm setting is PARM='CERT=CCI,CIPHER=3DES,CLIENT_AUTH=NO,UNSECON=NONSSL'

Environment

  • Output Management Web Viewer 12.1
  • Common Services for z/OS MVS 15.0 (CCITCP)

Cause

The SSL/TLS connection was likely being negotiated down.

Resolution

To resolve the problem, set SSL.ForceSSL=Yes in the CCI Client. This means that SSL/TLS will be enforced/employed, regardless of how the host is configured - no negotiating.