After a silent install the agent will not connect to the manager. The cryptkey.txt file was not created.

Products

• DSERIES- SERVER
• CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction

Problem:

After the install of CA Workload Automation System Agent was complete, no value was assigned to the "security.cryptkey=" parameter in the agentparm.txt file.

Workaround:

Check the unix/win_installer.properties file for the statement

STRONG_ENCRYPTION_FILE=$USER_INSTALL_DIR$$/$cryptkey.txt

If statement is not found - add one into the 'Strong Encryption' section and repeat the silent installation if needed.

Environment

Release: WKLOEB01300-11.3-Workload Automation-Agent for Oracle EBusiness Ste
Component: