Jobs failing with Error in function CreateProcessAsUser (code 87)
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Jobs failing with Error in function CreateProcessAsUser (code 87)

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Article ID: 205213

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

When OS jobs are run, they end not okay and show the following the report and/or agent log:

U02001040 Error in function 'CreateProcessAsUser', error code '87', error description: 'The parameter is incorrect.'.

 

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

Performing a Renew Transfer Key on affected agents has resolved this issue:

  1. Login as an admin user
  2. Go to the Administration Perspective -> Agents and Agent Groups
  3. Right-click the agent that shows this issue and choose Stop
  4. Right-click the agent that shows the issue and Renew Transfer Key
  5. Start the agent again