Invalid Assertion Error when Logging In
Article ID: 205071
Updated On:
Products
Clarity PPM SaaS
Issue/Introduction
Various users are getting an Invalid Assertion error when attempting to login to Clarity SaaS. This is an SSO enabled instance in GCP.
Environment
Release : 15.9
Component : CA PPM SAAS SSO
Resolution
This error may occur if users are using an old bookmarked URL from before when the OnDemand portal was in use. The users need to be using the new IDP initiated login url instead.
Feedback
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