CA View - After Apply of PTF SO15321, the View Standard or Interim Backup Cycles Cause Tapes to be Dismounted and Mounted for Each Report

Products

• Deliver
• View

Issue/Introduction

After the apply of PTF SO15321, when a View standard or interim backup cycle runs, the View backup tape gets dismounted and mounted for every report backed up.

Restoring PTF SO15321 and replacing the SARPAR module, that View uses prior to the PTF, will temporarily resolve the issue.

Environment

Release : 14.0

Component : CA View

Resolution

PTF SO15321 was placed in error, and a replacement PTF was created:

APAR #: SO15706
Product: VIEW Release: 14.0 Solution #: 99 Type: T
Title: REMOUNTING THE SAME TAPE DURING BACKUP

************* VERSION 0 OPEN, UPDATED DEC 19 2020 15:04 ************

PROBLEM DESCRIPTION:
After applying PTF SO15321 which allows to use new retention parameters
with the Expanded Retention Option (ERO), the same tapes are unmounted
and mounted again during the backup cycle, which slows down the backup
significantly.

The PTF can be found at URL:
https://support.broadcom.com/download-center/solution-detail.html?aparNo=SO15706&os=z%2FOS