When creating an Ad Hoc View in CABI/OC we are trying to filter on specific fields (such as CI Name), but when we export to PDF/Excel/etc, or when we convert the Ad Hoc View to a Report, the filters do not properly carry over.
Release : 20.3
Component : UIM - CABI
This is a known issue which will be corrected in the UIM 20.4 release.
As a workaround, change your filter to "Contains" instead of "Is Equal To" and export the report again.