Set Link Disappears From the Notes Attribute When HTML Is Entered
Article ID: 204979
Updated On:
Products
Issue/Introduction
When updating the Notes/0x11564 with HTML the 'Set' Link disappears and the notes attribute can no longer
be edited from the 'Information' Tab
example
<html>
<h2>Escalation:</h2>
<b><a href="Link1">Link 1</a></b>
<h2>Database Alerts:</h2>
<b><a href="Link2">Link 2</a></b>
<b><a href="Link3">Link 3</a></b>
<b><a href="Link4">Link 4</a></b>
<b><a href="Link5">Link 5</a></b>
<b><a href="Link6">Link 6</a></b>
</html>
Set Link is Now Missing
Note: The Notes Attribute can still be edited from the 'Attributes' Tab
Environment
Release : 10.x, 20.x
Component : Spectrum OneClick
Cause
The 'Set' link gets inserted at the end of the Notes field. The user entered HTML causes a problem in that the
Set link gets inserted after the </html> closing tag. Anything after the </html> closing tag will not be displayed.
Resolution
The Set link will need to be manually included inside any entered html code
<b><a href="Link6">Link 6</a></b>
<html>
<h2>Escalation:</h2>
<b><a href="Link1">Link 1</a></b>
<h2>Database Alerts:</h2>
<b><a href="Link2">Link 2</a></b>
<b><a href="Link3">Link 3</a></b>
<b><a href="Link4">Link 4</a></b>
<b><a href="Link5">Link 5</a></b>
<b><a href="Link6">Link 6</a></b>
<b><a href="startEditing">set</a></b>
</html>
The Set link is now present
Attachments
Feedback
