SYSVIEW: CICS020W Requested data is not available

Products

• SYSVIEW Performance Management

Issue/Introduction

Upgrading from SYSVIEW V14.2 to V16, the product has interface with CICS and cannot view CICS CTASK details and there is the message: 

CICS020W Requested data is not available

There are also few  warning messages: 

+GSVC045W (GSVI) Configuration option SET-TASK-AS-MODIFY is obsolete            
+GSVC045W (GSVI) Configuration option SET-TASK-TRANID is obsolete               
+GSVC045W (GSVI) Configuration option THRESHOLD-STARTTYPE is obsolete           
+GSVC045W (GSVI) Configuration option THRESHOLD-TASK-DYNAMIC is obsolete

 

 

Environment

SYSVIEW 15.0 & 16.0 - z/OS supported releases - 

 

Resolution

According to the provided documentation, the transaction is started BEFORE the message:

Control is being given to CICS

This is why there is this message:

CICS020W Requested data is not available

SYSVIEW should be started a bit earlier than the CICS.

Regarding the obsolete thresholds:
+GSVC045W (GSVI) Configuration option SET-TASK-TRANID is obsolete
+GSVC045W (GSVI) Configuration option THRESHOLD-STARTTYPE is obsolete
+GSVC045W (GSVI) Configuration option THRESHOLD-TASK-DYNAMIC is obsolete

There is an old CICSOPTS member (SYSVIEW 14.1) with these obsolete thresholds.
So this member should be removed from the SITE or SYSTEM SYSVIEW parmlib library and the SVWCOPTS member must be used for the CICS options.