ASM - Webdriver IE script execution fails

Products

• CA App Synthetic Monitor
• DX Application Performance Management

Issue/Introduction

We are trying to execute some webdriver monitors on a Windows 7 32 bit machine using IE having followed the procedure  described here:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/app-synthetic-monitor/SaaS/using/use-internet-explorer-to-monitor-webdriver.html

When testing a monitor the execution fails and the Windows slave system has this popup error

The event view shows the following error that happened during the execution

+++++++++++++++

Google translation of event error message

Windows cannot access the file for any of the following reasons: There is a problem with the network connection, with the disk where this file is stored or with the storage drivers installed on this computer or the disk is not found Windows closed the program line server for the IE driver for this error

 

Program: Command line server for the IE driver

File:

The error value is shown in the additional data section

 

Environment

Release : 10.5

Component : App Synthetic Monitor

Cause

The Selenium driver software is very environment sensitive - a version combination that works in one environment may not work on another

Resolution

In this situation changing the IEDriverServer from version 3.150 to 3.141.59 solved the problem

 

Version are available here https://selenium-release.storage.googleapis.com/index.html