ca-access-gateway.service fails

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• SITEMINDER

Issue/Introduction

We have created a systemd unit file, ca-access-gateway.service, to start Access Gateway:

[Unit]
Description=CA Access Gateway Service
Requires=network.target

[Service]
Type=forking
User=root
ExecStart=/opt/CA/secure-proxy/proxy-engine/sps-ctl startssl
ExecStop=/opt/CA/secure-proxy/proxy-engine/sps-ctl stop
RestartSec=60
Restart=always

[Install]
WantedBy=multi-user.target

It fails when we start it:

# systemctl start ca-access-gateway
Job for ca-access-gateway.service failed because the control process exited with error code. See "systemctl status ca-access-gateway.service" and "journalctl -xe" for details.

journal -xe shows:

-- The result is failed.
Dec 09 18:31:09 myserver systemd[1]: Unit ca-access-gateway.service entered failed state.
Dec 09 18:31:09 myserver systemd[1]: ca-access-gateway.service failed.
Dec 09 18:31:09 myserver polkitd[5521]: Unregistered Authentication Agent for unix-process:19728:880208 (system bus name :1.98, object path /org/freedesktop/PolicyKit1/AuthenticationAgent, locale en_US.UTF-8) (disconnected from bus)

Environment

Release : 12.8

Component : SITEMINDER -WEB AGENT FOR APACHE

Resolution

This was solved by adding bash to the ExecStart and ExecStop lines:

[Unit]
Description=CA Access Gateway Service
Requires=network.target

[Service]
Type=forking
User=root
ExecStart=/bin/bash -c "/opt/CA/secure-proxy/proxy-engine/sps-ctl startssl"
ExecStop=/bin/bash -c "/opt/CA/secure-proxy/proxy-engine/sps-ctl stop"
RestartSec=60
Restart=always

[Install]
WantedBy=multi-user.target