Troubleshooting InsideView Grafana Windows

Products

• CA Spectrum
• CA eHealth

Issue/Introduction

Working to get Spectrum InsideView Dashboards working in Grafana to view Performance Metrics

 

Environment

Release : 20.2

Component : Spectrum Core / SpectroSERVER

Resolution

Did you verify both influx DB and InsideView are running?

$SPECROOT//influx

./influxd -config influxdb_spectrum.conf

You can test login with

influx -database spectrum -port 9445 -username 'spectrum' -password 'spectrum'

 

InsideView starts from OC Admin Page > InsideView > bottom:

 

 

You can also test the influxDB connation via browser: 

http://<hostname>:9445/query?q=show+databases

If the InfluxDB is running and any DNS hostname issues are resolved, the above command would ask for InfluxDB login credentials and should output "spectrum" database into the page. Default influxDB login is spectrum|spectrum

 

LOGS:

/influx/INFLUX_SERVICE.OUT
/influx/INFLUXD.out

/insideView/SpectrumInsideView.conf
/insideView/SpectrumInsideView.log.1, etc etc

Additional Information

spectrum