DUAS: Update installation failed
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DUAS: Update installation failed

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Article ID: 204728

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

After upgrade of DUAS there is message 'Patch installation failed' in Node view:

Example of message in Node view:
Dollar Universe 6,COMPANY,X|A,NODE,Connected,,UVMS_SERVER_NODE,XXX,Patch installation failed,,LINUX,6.10.01,Disabled,

Example of message in maintenance log file:
POSTUPGRADE: Registering end of upgrade with UVMS.
This command requires the IO server to be stopped. Please stop the server and re-execute the command. 
Error during UVMS registration

#--------------------------------------------------
# ---> ERROR:
# -------------------------------------------------

-----> Instance seems to not have been registered correctly during upgrade phase.

#--------------------------------------------------
# Procedure aborted.
# -------------------------------------------------


PRECOMMIT has failed.

Environment

Release : 6.10

Component : DOLLAR UNIVERSE

Cause

DUAS update was installed on cluster node instead of standard 

Resolution

Before change DUAS from cluster to standard check:

- if the node is a member of a Cluster or not
- if the system has more than one network adapter

If in both cases the answer is NOT then to change DUAS from cluster to standard make below actions:

- in variables.xml:

<!-- Variable UNI_INST_CLUSTER -->
      <var id="UNI_INST_CLUSTER" is_env="N">
         <display lang="EN">Type of cluster installation</display>

instead of

      <!-- Variable UNI_INST_CLUSTER -->
      <var id="UNI_INST_CLUSTER" is_env="Y">
         <display lang="EN">Type of cluster installation</display>

- in values.xml:

<var id="UNI_INST_CLUSTER">no</var>

instead of

<var id="UNI_INST_CLUSTER">primary</var>

- stop services

- reorg

- restart services