incorrect conversion of german umlaute in file name running JOBF file transfer from Windows to Linux

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The customer runs a JOBF from Windows to Linux. The source file name contains german Umlauts but the resulting file name on Linux unfortunately special characters instead.

Example:

• source filename: UmlauteÜÖÄüöä.txt
• target filename: Umlaute??????.txt

 

I did some tests and reproduce the issue.

 

My findings:

1) JOBF performs an incorrect conversation of Umlauts

2) JOBS (doing an "echo > blablaÜÖÄ.txt) also performs an incorrect conversation

3) only a JOBS.FTP (protocol SFTP) creates a correct file name

 

in general: Linux uses UTF-8 codeset, Windows is different (usually MSWIN8859...)

-> is seems that JOBF doesn't recognize the UTF-8 code set on Linux.

 

Note: this issue is not about the file content but the file name

 

 

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

The observed behaviour is correct, as stated in the expectations:

Expected behavior: The Linux file should be created with the same name

The filename is indeed created with the same name as the source, but since the source does use Windows-1252 and the target uses UTF-8, the presentation is different (single-byte vs- 2 byte conversions). Since our agents are not Unicode-aware, we do recommend not using umlauts in filenames.

We will enhance our documentation to reflect this more clearly.