SNMPCOLLECTOR PPM-002

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

SNMPCollector Error PPM-002 - unable to read configuration

Environment

UIM 9.2.0 and later

SNMPCOLLECTOR 4.4

Resolution

Follow the below step:-

== Deactivate the ppm probe.

== Clean the files related to the specific probe from the  CA UIM Installation Directory

/probes/services/ppm/cache folder.

== Activate ppm probe.

== Verify that a probe specific jar file for the new probe version is created in CA UIM Installation Directory /probes/services/ppm/adapterlib folder.

 If a jar file is not created, restart the automatic_deployment_engine (ADE)  probe and check the AC GUI for the changes.