rootCause format in subscription.log and examples

Products

• Automic Automation Intelligence

Issue/Introduction

This article details root-Cause format as well as its examples for Not Predicted to Finish (NPTF) alerts  

Environment

Release : 5.X, 6.0.X, 6.1.X

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Cause

N/A

Resolution

Note: rootCauses can be found in subscriptions.log file

General abbreviations:

(#)                       Root cause instance - there can be multiple root causes
job name             Root cause job name
::                          Separator
#                          Root Cause number (Root Cause Analysis section of Admin Guide)
&text                    Details (when available)

All the root-causes can be found in our documentation page Root Cause Analysis

Examples:

1.

JobName1::1&phase1-TK lookback seconds exceeded 43,200 Condition string is s(phase1-TK,12.00)

(#)                         1
job name             JobName1
::                          Separator
#                          1
&text                    &phase1-TK lookback seconds exceeded 43,200 Condition string is s(phase1-TK,12.00)

2.

JobName2::18

(#)                         2
job name              JobName2
::                           Separator
#                           18
&text