Central Control Center backup can be restored to Remote Control Center host

Products

• Messaging Gateway

Issue/Introduction

When running Messaging Gateway with a Center Control Center and one or more Remote Control Center hosts, if a backup is taken of the Central Control Center, that backup can be restored to the Remote Control Center host. This is not expected behavior and can cause significant issues with the management of the Messaging Gateway scanners.

Cause

The restore process does not distinguish between Central Control Center backup files and Remote Control Center backup files.

Resolution

This will be addessed with a future release at which time a warning will be raised when attempting to resore a backup file to a different Control Center type.