After configuration of central/remote BCC a "Secure Connection Failed' error is displayed
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After configuration of central/remote BCC a "Secure Connection Failed' error is displayed

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Article ID: 204559

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Updated On:

Products

Messaging Gateway

Issue/Introduction

After configuring a Central or Remote Control Center, a "Secure Connection Failed" error is displayed rather than the expected Login page.

Resolution

This issue has been addressed with the SMG 10.9.0 release. 

Workaround

The login page will be displayed after a few minutes have passed and the page is refreshed.

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