The standard out and standard error Log files are missing.

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent
• CA Workload Automation AE

Issue/Introduction

Errors: CAUAJM_E_10682 Requested log file for the specified job could not be found. E135001 There was an error trying to load the log:CAUAJM_E_10682 Requested log file for the specified job could not be found. 

Environment

Release : 11.3

Component : CA Workload Automation System Agent

Resolution

The job profile had a DISPLAY variable which could not be reached. 

The job was trying to connect the server and was failing without creating standard error log files.

Once we removed the DISPLAY variable from the job profile and used another script that did not try to reach the remote server the problem was fixed.