Getting blank page while creating password policy using admin console

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

When we try to create a new password policy using the IDM admin console we are getting a blank page. Below are screenshots showing the issue. Please help us fix this issue.

 

 

 

 

 

Environment

Suspect corruption in roles and tasks. 

Resolution

The issue was resolved by importing the roles.xml from a working environment.

Other options are to import only the password policy objects from the roles.xml of a working environment or from a default environment.