etatuitl permission denied error on vApp

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

On the CA Identity Manager vApp Suite, attempting to execute the command-line utility "etatuitl" returns a "permission denied" error.

Environment

Release : 14.x

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Resolution

Ensure that you are logged in as the correct user.

There is a user : imps on the vApp. Logon with the config user and then execute the command:

su - imps



You will able to access /opt/CA/IdentityManager/ProvisioningServer/bin and execute etautil without the permission denied error.

Additional Information

Form more information on switching users, refer to the product documentation (link below)

 

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-suite/14-3/virtual-appliance/administering-virtual-appliance/using-the-login-shell.html#concept.dita_d8970dcfb6ebabd18cfdace9336ad9171e4f2578_SwitchingUsers