Profile not found error on Andrew File System
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Profile not found error on Andrew File System

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Article ID: 204447

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Workload Automation AE

Issue/Introduction

Autosys fails to reads the profile file, even though it manually looks visible, accessible and executable.

Autosys server side:
---------------------
$ echo $AUTOSERV
QNA
$ autoflags -a
1701 LINUX SYB 11.3.6 SP8CUM1 650a404e 

$ autorep -j TESTING-shindv-missn-profile-case -wd

Job Name                                                         Last Start           Last End             ST/Ex Run/Ntry Pri/Xit
________________________________________________________________ ____________________ ____________________ _____ ________ _______
TESTING-shindv-missn-profile-case                                -----                2020-12-03 05:31:30  FA    234636246/2 -655

  Status/[Event]  Time                 Ntry ES  ProcessTime           Machine
  --------------  --------------------- --  --  --------------------- ----------------------------------------
  STARTING        2020-12-03 05:31:13    1  PD  2020-12-03 05:31:13   eqrqana3
  RESTART         2020-12-03 05:31:13    1  PD  2020-12-03 05:31:14
    <Rescheduled by the agent, profile could not be found.>
  [*** ALARM ***]
    RESOURCE      2020-12-03 05:31:13    1  PD  2020-12-03 05:31:14   eqrqana3
    <Rescheduled by the agent, profile could not be found.>
  [STARTJOB]      2020-12-03 05:31:29    2  PD  2020-12-03 05:31:29
    <Scheduled due to RESTART event.>
  STARTING        2020-12-03 05:31:29    2  PD  2020-12-03 05:31:29   eqrqana3
  RESTART         2020-12-03 05:31:29    2  PD  2020-12-03 05:31:30
    <Rescheduled by the agent, profile could not be found.>
  [*** ALARM ***]
    RESOURCE      2020-12-03 05:31:29    2  PD  2020-12-03 05:31:30   eqrqana3
    <Rescheduled by the agent, profile could not be found.>
  [*** ALARM ***]
    MAX_RETRYS    2020-12-03 05:31:30    2  PD  2020-12-03 05:31:31   eqrqana3
  FAILURE         2020-12-03 05:31:30    2  PD  2020-12-03 05:31:31
    <Have EXCEEDED the Max # of times (2) to attempt a restart.  Something is wrong and needs to be investigated manually.>
  [*** ALARM ***]
    JOBFAILURE    2020-12-03 05:31:31    2  PD  2020-12-03 05:31:32   eqrqana3

$ autorep -qj TESTING-shindv-missn-profile-case


/* ----------------- TESTING-shindv-missn-profile-case ----------------- */

insert_job: TESTING-shindv-missn-profile-case   job_type: CMD
command: echo
machine: eqrqana3
owner: zresgpsq
permission: me,mx
date_conditions: 0
std_out_file: "/v/global/appl/jobsched/misc/data/tmp3/logs/$AUTOSERV.$AUTO_JOB_NAME.$AUTORUN"
std_err_file: "/v/global/appl/jobsched/misc/data/tmp3/logs/$AUTOSERV.$AUTO_JOB_NAME.$AUTORUN"
alarm_if_fail: 1
profile: "/ms/dist/eqr/PROJ/gpsbi/2020.12.03-1/common/.profile"
alarm_if_terminated: 1
iapp544.howard.ms.com / 330$ ls -l /ms/dist/eqr/PROJ/gpsbi/2020.12.03-1/common/.profile
-rwxrwxrwx 1 pjenkdst trainsrv 1265 Dec  3 01:20 /ms/dist/eqr/PROJ/gpsbi/2020.12.03-1/common/.profile


Autosys Agent Side
---------------------
$ ls -l /ms/dist/eqr/PROJ/gpsbi/2020.12.03-1/common/.profile
-rwxrwxrwx 1 pjenkdst trainsrv 1265 Dec  3 01:20 /ms/dist/eqr/PROJ/gpsbi/2020.12.03-1/common/.profile
$ cd /var/tmp/jobsched/spool/QNA_SCH/MAIN/WAAE_WF0.1
$ ls -lrt *234636246*
-rwxr-xr-x 1 zresgpsq cc1831  103 Dec  3 05:31 1909769.234636246_1.90011236F263897B08AE0CB345CD26685C405930_wrapper.sh
-rwxr-xr-x 1 zresgpsq cc1831   17 Dec  3 05:31 1909769.234636246_1.90011236F263897B08AE0CB345CD26685C405930.sh
-rw-r--r-- 1 zresgpsq cc1831 6631 Dec  3 05:31 1909769.234636246_1.90011236F263897B08AE0CB345CD26685C405930.joblog
-rw-r--r-- 1 zresgpsq cc1831  411 Dec  3 05:31 1909769.234636246_1
-rwxr-xr-x 1 zresgpsq cc1831  103 Dec  3 05:31 1909769.234636246_2.231EC3419CAB050711D84FA0F56131E1FFC32E4D_wrapper.sh
-rwxr-xr-x 1 zresgpsq cc1831   17 Dec  3 05:31 1909769.234636246_2.231EC3419CAB050711D84FA0F56131E1FFC32E4D.sh
-rw-r--r-- 1 zresgpsq cc1831 6631 Dec  3 05:31 1909769.234636246_2.231EC3419CAB050711D84FA0F56131E1FFC32E4D.joblog
-rw-r--r-- 1 zresgpsq cc1831  411 Dec  3 05:31 1909769.234636246_2

$ cat 1909769.234636246_2.231EC3419CAB050711D84FA0F56131E1FFC32E4D_wrapper.sh
#!/bin/ksh
cd /ms/dist/eqr/PROJ/gpsbi/qa/
. /ms/dist/eqr/PROJ/gpsbi/2020.12.03-1/common/.profile

$ cat 1909769.234636246_2
----------------------------------------------------------------
Output of messages for workload object 1909769.234636246_2/WAAE_WF0.1/MAIN
Start date Thu Dec  3 05:31:29 2020
----------------------------------------------------------------
cybspawn: Thu Dec  3 05:31:29 2020:1909769.234636246_2/WAAE_WF0.1/MAIN: cybspawn: unable to verify profile file ('/ms/dist/eqr/PROJ/gpsbi/2020.12.03-1/common/.profile')

 

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

Confirm if the Andrew File System in MS is involved as it has its own access control on top of Unix permissions.

Public access to the full path and file name are needed.